About Us – SMS Team
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Sally Bellekom
Managing Director
Sally joined SMS in 2002 as Quality Manager and has been a Director of SMS since 2006. Sally held a number of technical and quality assurance roles within the food and drinks industry, prior to joining the SMS team and the applied microbiology knowledge she gained during those years is put to good use in assisting customers in a troubleshooting capacity. Sally has also been a customer of SMS so understands very well the importance of consistently delivering a laboratory testing service, with integrity, credibility and most importantly one that is trusted. -
Laura Daley
Microbiology & Technical Manager
Laura is our qualified and passionate Microbiologist who provides technical support and advice on all microbiological issues. She is committed to maintaining the laboratory’s high standards and continued compliance to ISO 17025:2017 and RSA requirements. Laura also oversees non-routine testing at SMS, including decontamination verification trials and works closely with customers in delivering bespoke projects. -
Omar Alyami
Laboratory Manager
Omar has spent 15 years working in the laboratory industry in the food and water sectors. As the Laboratory Manager he oversees the day-to-day operations of the laboratory, ensuring all testing is performed accurately and efficiently. He manages a team of laboratory technicians, providing training and guidance on laboratory protocols and safety procedures. -
Tessa Hill
Quality Officer
With a background in Food Science and over nineteen years laboratory experience Tessa provides the required support and maintenance of the QMS to ensure customers receive accurate, reliable and timely results. Tessa is committed to maintaining SMS’s high standards and compliance to ISO 17025:2017 and RSA requirements. -
Carole Hoggart
Finance & HR Manager
Carole is responsible for ensuring all financial aspects of SMS run smoothly. She is also the first point of call for new customers and new enquiries. Her friendly approach makes her perfectly suited to speaking to customers and keeping staff morale high. -
Carol Macready
Technical Administration Manager
Carol has worked at SMS for over 30 years and provides support in all aspects of the company including collections, stock management and reporting results. Carol’s experience helps SMS to ensure they are providing their customers with a reliable, efficient service with continuous high standards. -
Sandra Wyatt
Outsource & Customer Services Manager
Sandra has been a part of the SMS team for the last 17 years. Previous to that, she spent 14 years working in laboratories within the dairy and drinks sectors. With her vast customer knowledge, she works closely with the team to ensure customer enquiries are handled promptly and professionally. She is committed to delivering exceptional customer service. -
Sheena Vowles
Laboratory Co-ordinator
Sheena has fulfilled many roles during her 23 years with SMS; she manages the media laboratory, maintains stock levels, works closely with engineers, and liaises with supplier account managers. Her exceptional organisation skills means she enjoys maintaining a wide variety of spreadsheets including staff training, which ensure all members of the SMS team have fulfilling job opportunities.